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Policies & Hours

Business hours:
Monday:         8:30 am - 6:00 pm
Tuesday:        8:30 am - 6:00 pm
Wednesday:   Closed
Thursday:       8:30 am - 6:00 pm
Friday:            8:30 am - 6:00 pm
Saturday:        8:30 am - 5:00 pm
Sunday:          Closed.
Note: By appointment only.  Extended business hours may be available upon request.

 

Reservation Information:
Our receptionist is available to schedule your appointment during business hours.  We encourage you to call in advance when possible. If you are flexible, we may be able to accommodate you on the same day.

Location:
We are conveniently located at 4 Carriage Lane, Suite 406, Charleston, SC.  We have free parking for our customers making us easy access.

Arrival Time:
Please plan to arrive 5 - 10 minutes prior to your scheduled appointment so that you may complete or update our client form. We strive to keep appointments on schedule so if you arrive late we regret that late arrivals cannot receive an extension of scheduled appointment times.  You will be responsible for the full service fee.

Cancellation Policy:
A major credit card secures your appointment.  If you must cancel your appointment, please allow us the courtesy of doing so by 6:00 PM the day before your scheduled appointment.  Group appointments (2 or more) must allow us 24 hours cancellation notice.  If you fail to cancel or arrive, you will be charged a 100% service fee.

Staff:
All massage and bodywork therapists are licensed by the State of South Carolina and insured.  All other staff members are certified professionals in the health, wellness and personal care fields. We have male and female therapists on staff.  Unless you let us know of a therapist preference at the time of booking your appointment, the next available qualified therapist will be assigned to your session.

Payment Options:
For your convenience, we accept cash and major credit cards. All fees are expected at the time of service. 

Gift Certificates:
Gift certificates make an ideal year-round gift for any special occasion. Certificates can be purchased instantly online or in our office for a dollar amount or specific service.

Discount Rates:
Information on programs and series discount rates can be obtained by asking the receptionist at the front desk or call 843-723-7005 for more details.

Cellular Phone Policy:
Please turn off or switch to silent mode your cell phone upon arrival.  Soft voices are required.

Terms of Service:
Purpose and limitations of Bodywork:

Professional massage and bodywork therapy is for the purpose of stress reduction, relief from muscular tension, general relaxation, improvement of joint mobility and improvement of circulation.  The therapist does not diagnose illness, disease or any other physical or mental disorder. As such, the therapist does not prescribe medical treatment.  Massage and bodywork is not a substitute for medical treatment and is recommended that you see a personal health care provider for any physical or mental ailment that you may have.  Because massage and bodywork therapy is contraindicated under certain medical conditions, you will state all known medical conditions and answer all questions honestly.  You agree to keep the therapist updated as to any changes in your medical profile and understand that there shall be no liability on the therapist's part should you forget to do so.

 

Disclaimer of Healthcare Related Services:  We do not dispense medical advice or prescriptions.  We do not intend to diagnose, treat, or cure any disease, condition, or other physical or mental ailment of the human body.  Our services and programs are intended to be provided for informational, educational, and self-empowerment purposes ONLY.  Please consult with your wellness provider, and then make your own well informed decisions based upon what is best for your unique genetics, culture, conditions, and stage of life; we encourage you to continue to visit and be treated by your healthcare professionals, including, without limitation, a physician. You understand that we are not acting in the capacity of a board-certified physician, licensed dietician-nutritionist, psychologist, or other licensed or registered professional.  You understand that the information received should not be seen as medical advice and is certainly not meant to take the place of you seeing a licensed health professionals.

 

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